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MarkeTel firmly believes that a product is only as good as the support backing it.
For this reason, we have numerous methods of obtaining support for MarkeTel products.
All MarkeTel products come with 30 days of installation support at no additional charge.
Support Website
- 24 hr website access to all clients (free)
- Usage codes available on this site
- Manager tips and tricks
- Installation Tutorials
- Search our support database
- Software Downloads
Telephone Support
- Available 8:30 AM - 5:00 PM, Mon - Fri, Saskatchewan Time (-7 GMT)
- Affordable Support Plans or Pay per incident
- Installation Support
- Optimization advice
Loaner Dialer Program
- Available to all MarkeTel Clients (free)
- Requires a 100% refundable deposit
- Keeps your call centre dialing through hardware repairs or regular maintenance
Repair and Maintenance Services
- Available to all MarkeTel Clients
- Quick turn-around (usually 1 day)
- All equipment is thoroughly inspected and cleaned
- All equipment must pass a rigorous Quality assurance process
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