The reporting tools that are available in Rapid Contact have always been very general, and since its initial release to the public, many customers have expressed an interest in more detailed reports and reporting tools for their MarkeTel predictive dialing systems. The Report Suite software was designed and created in direct response to this demand.

The Report Suite software uses the many powerful features of Crystal Reports (the industry standard for reporting) to generate and summarize reporting data for its phonebooks. It greatly extends the functionality of Rapid Contact, turning it into a web-friendly reporting tool, with hundreds of different report choices possible.

And alongside the abundant amount of data that can be garnered and displayed from Rapid Contact, the Report Suite also organizes this data, and contains helpful documentation explaining how to use the valuable information to increase the productivity and efficiency of a phone room.

Reports are no longer just statistics and totals to be generated and forgotten,with the Rapid Contact Report Suite, reports are now as important as a telephone in helping your call center increase sales!