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DATE	HEADLINE
21 / Mar / 2008	Jump on board and join the MarkeTel Group for your great savings! MarkeTel has teamed up with GCNS for the months of March and April to accelerate your buying power! Also check out how you can get Free T1 instalation and save money on your long distance bills. Read the full newsletter for details click here.
01 / Feb / 2008	Marketel Featured in Contact Management Magazine Click here See Page 18 Maximizing talk time Regina, SK-based MarkeTel Systems Ltd. also welcomes the DNC roll out “as we have had the technology to automatically scrub against national DNC since day one of incep­tion in the USA,” says CEO Ngee Cau. “Our technology will give the telemarketers ease of mind and prevent them from paying any penalty. Our biggest differentiator is in the ‘first hello’ technology, meaning there is no pause, no delay.” The company is just now releasing its newest predictive dialler. Called the Pursuit Advanced Telephony Server, it is described as a task-focused predictive dialler that can inte­grate with digital, analog or VoIP phone lines. The PBX and predictive dialler “is designed to be able to take the place of our current prod­uct, MKII, but with the ability to scale in size, capability to connect to analog, T1 and VoIP, and expandability for more functionality,” Cau says. Intended for contact centres of all sizes, in­stallation involves connecting Pursuit to the manager’s computer via an Ethernet connec­tion and plugging the operator stations and phone lines into the ports on the telephony card located at the back of the server. Com­munication between Pursuit and Prospector, its controller software, is accomplished over a TCP/IP network, giving the option of hav­ing the Pursuit dialler on-site or stored in a remote location. Pursuit also gives the choice of having computers or just a telephone in front of operators. Using MarkeTel’s patented keytone entry technology, operators can log on and off the system and enter results for each call by using the telephone keypad on their SIP phone. Caller information is displayed on the telephone’s LCD, enabling operators’ to see all pertinent information.
02 / Jan / 2008	The MarkeTel Pursuit™ - Advanced Telephony Server, Now Available! We at MarkeTel are very proud and excited to finally release and bring to you our newest predictive dialer, the Pursuit™! The MarkeTel Pursuit™ - Advanced Telephony Server is a task-focused predictive dialer, designed and built for contact centers of all sizes, complete with the option to integrate with digital, analog or VoIP phone lines. For a feature listing and to read more about the Pursuit™, click here.
04 / OCT / 2007	VoIP Platform Beta Release Announcement! MarkeTel is pleased to announce that its VoIP dialer platform is now available for beta release! As the industry continues to turn, we have moved forward with the market demand to produce a quality product to accomodate VoIP technology, as well as analog and T1 phone systems. For more information about this product and details about the hardware requirements, please contact us at 1-800-289-8616 or click here to e-mail us. MarkeTel's CEO, Ngee Cau, was featured on TMCnet in an interview discussing our VoIP dialer platform. To read the interview, click here.
08 / DEC / 2006	Prospector Officially Launched! MarkeTel held its first Open House Wine and Cheese Event to officially commemorate the launch of its new and advanced predictive dialer controller software, Prospector. Last night MarkeTel saw the attendance of many well-respected local business people to help us celebrate this special occasion. For the cutting of the ribbon, to officially inaugurate Prospector, we were fortunate to have Regina City Councillor, Mike O’Donnell, act as a stand-in for the city of Regina’s Mayor Pat Fiacco of whom was unable to attend personally. The event gave MarkeTel the opportunity to meet local business people and educate them on our company and its products, as well as share our success with them as we reach a new level of growth.
01 / SEP / 2006	Prospector v.1.2, Now Available for Beta Release! Easy Navigation Multiple Campaigns Multiple Phonebooks Per Campaign Import Call Lists and Change Settings On-the-Fly Web-Based Reporting Real-Time and Historical Reporting Real-Time Print, E-Mail, and Export Large Seat Capacity FTC and FCC Compliant And Much More! Looking for more expanded capabilities with your MarkeTel dialer, or thinking about automating your call center with a solution for small, medium, or large-sized operations? Get Prospector! Now is the time to take advantage of this special discounted price deal, which is available for the month of September only. If you are one of the first 50 new buyers, you will be awarded with a FREE 1-year technical support contract ($1,500 USD value)! For more detailed information about this special offer, call one of our consultants at: 1-800-289-8616 To read more about Prospector click here!
28 / JUL / 2006	MARKETEL ANNOUNCES ARRIVAL OF NEW CEO! MarkeTel is excited with the arrival of our new CEO, Mr. Ngee Cau. Mr. Cau comes to us from Shanghai, China where he was with Microsoft (China) Ltd. in the Global Outsourcing Team. Prior to Microsoft he was with Nortel Networks based in Hong Kong and Vancouver, Canada. Mr. Cau obtained both his Bachelor of Commerce and International MBA degree from the University of British Columbia. He began his career in the high tech industry at Nortel Networks in Vancouver, BC. He started out as a Sales Specialist in charge of Operator Services including TOLL, 1-800, Directory Assistance, and Intelligent Networks. His rapid advancement to Associate Account Manager drove the network management business, which managed optical networks, voice switches and wireless switches. Mr. Cau was then appointed to Hong Kong to manage the Asia Pacific business as a Market Development Manager and oversaw the end-to-end network management business in the Pacific Rim region. There, his duties ranged from increasing market share to providing customer support. A move to China to join Microsoft (China) Ltd. brought Mr. Cau a new perspective on the global market. While there, he demonstrated his drive for quality, robust process, and high standards. He was instrumental in developing Microsoft’s long-term outsourcing strategy in Asia, including improvements in vendor selection, vendor management, and contract management. Mr. Cau's visions for rapid growth and technical advancement are the same visions that MarkeTel has always embraced. His international reputation is the platform from which MarkeTel plans to advance the company's roots. Mr. Cau’s hands-on experience in business development and customer service, his working knowledge of North America and the Asia Pacific region, combined with his exposure to the telecomm industry make him the ideal leader to drive MarkeTel in its ambitious plans for expansion in the overseas markets.
20 / FEB / 2006	Prospector® Version 1.1 Released! Check out Prospector’s new and exciting features ... New Grouping Feature! Group tree nodes automatically or manually with Prospector’s new grouping feature. This feature helps to make Prospector even easier to navigate and manage campaigns by enabling users to better organize phonebooks, skiplists (do-not-call lists), keytone sets, dialer chains, operators and campaigns. HyperScript - The SuperScript accelerator, a dedicated service which caches scripts for quicker page generation at the crucial moment of connecting a prospect to an operator. Real-Time E-Mail - Allows e-mailing of specified results using ProPrint and templates similar to that used with the real-time print feature. Now works with "SQL Server Express 2005", the new FREE entry level SQL Server from Microsoft! This allows most Prospector users a new option in the level of Database support that is required for their operation. Prospector maintains compatibility with SQL Server 7 and SQL Server 2000 Standard and Enterprise editions for users who already have SQL Server installed. Click here to read more about Prospector.
19 / SEP / 2005	PRESS RELEASE: "MarkeTel Systems® and Call Compliance, Inc. announce seamlessly integrated TeleBlock® do not call technology! GLEN COVE, NY (September 19, 2005) - MarkeTel Multi-Line Dialing Systems, Ltd., a leading developer of innovative predictive dialer systems, today announced that both its entry-level and Enterprise lines of dialers have been integrated with Call Compliance, Inc.’s TeleBlock® system" ... Read More
23 / JUNE / 2005	MarkeTel Salesman of the Year Award MarkeTel would like to congratulate "MarkeTel Mike" McAllister for his outstanding achievement in sales helping him to win the MarkeTel salesman of the year award. A one-in-a-million salesman, Michael would like to send out a special thanks to all of his clients and hopes to break his current sales record this year.
09 / MAR / 2005	Prospector® Version 1.0.0 Released! MarkeTel’s latest software release has been much anticipated by the call center industry. This revolutionary predictive dialing software has stripped the confines of conventional predictive dialing software, enabling the user to utilize a large number of agents calling from multiple phonebooks and campaigns... Read More
22 / JUNE / 2004	**IMPORTANT SKIPLIST INFORMATION** A problem has been confirmed with the importing multiple files function in the Skiplist Import command. This will affect any client running Rapid Contact versions 6.300 to 6.400. A workaround for this issue is to always select each file individually when importing. If multiple files are selected, the first file is imported properly, but the remaining files all ignore the first line when importing, which can cause a single record to be missed if field headers are not present. This means that if three files are selected for import, the possibility of a maximum of two numbers being missed is present. This will be fixed in the upcoming release of 6.401. Until then, please select each file individually to ensure that all skiplist numbers are properly added to the skiplist.
06 / APR / 2004	**IMPORTANT TIMEZONE UPDATE FOR ALL CLIENTS** With the recent change into Daylight Saving Time for 2004, a problem was noted in our timezone database for the current year. Please go to the support area and read the latest news item to download the update (this is only needed if you have timezone functions enabled in Rapid Contact). Simply place the downloaded file in your Rapid Contact installation directory, overwriting the file that is currently there (Technical Note: if you have individual state overrides set, you will need to re-enter each of these settings after the update).
25 / MAR / 2004	Added Manager Tips A new tutorial with steps on how to unzip, import, and work with the National DNC lists has been added to the manager tips. Furthermore, a image map has been added to the documentation with regards to reading values from the reports. Finally, a new abandon tip has been added for keeping abandon rates low.
09 / MAR / 2004	Rules for Efficient Dialing MarkeTel announces the three rules of efficient dialing in the new era of predictive telemarketing. Read more
03 / MAR / 2004	Product Announcement Watch for the major announcement of our latest technical advancement to be released at the end of the next quarter. This product will satisfy the needs of multi-dialer operations.
02 / MAR / 2004	New Documentation Available To better serve our customers, two new additions have been made to the documentation and technical resources for our software: a Virtual Display Install Tutorial and a guide for reading Rapid Contact reports. Check them out!
01 / MAR / 2004	Sales Special on Lease Program The sales department is happy to announce a special that will be run for the month of March 2004. The special lease program was run in December 2003 and is available to current customers wanting to expand. To learn more please call your sales representative.
01 / MAR / 2004	New Development in the Marketing Department The marketing department has studied two new categories of business that offer tremendous opportunity. If you are a call center on a contract basis please call to consult on these matters. Phone 800-289-8616 or email
24 / FEB / 2004	Marketing Department Announcement Many of our customers have taken advantage of our lead program. For further information please call Chris at 800-289-8616.
20 / JAN / 2004	Marketel Rapid Contact 6.302 released! This latest release of Rapid Contact has some important fixes (Get Codes, Timed Callbacks), and some new features (Timezone Overrides, Export All Records) that will be useful to many customers. See the full list of updates here.
20 / JAN / 2004	Addition of New Support Technicians The welcome addition of two new support technicians who have completed their training. Best wishes to Amy Nell, Bachelor of Applied Science in Electronic Systems and to Kyle Bottcher, Certificate in Electronic Technician.
5 / JAN / 2004	Extended Telephone Support Hours MarkeTel has extended the support hours to increase customer service satisfaction. Minimum tier one support will be available weekday evenings for clients running evening shifts.
15 / DEC / 2003	SuperScript Released! SuperScript is an advanced data collection scripting tool designed for administration by call center managers for Market Research, Political Polling, and Mortgage... Read More
01 / DEC / 2003	Marketel Rapid Contact 6.301 released! This newest update has been released to finalize Rapid Contact for its use with our new scripting software: SuperScript. Some minor fixes and improvements have been added, plus one great and exciting new function: Get Codes! This feature alone is worth the entire update. See the full list of updates here.
29 / OCT / 2003	Marketel Rapid Contact 6.300 released! This latest release of Rapid Contact has some important fixes (Get Codes, Timed Callbacks), and some new features (Timezone Overrides, Export All Records) that will be useful to many customers. See the full list of updates here.
27 / JUNE / 2003	The Federal Trade Commission Receives The Official 'Go Ahead' For The National DNC Registry. The national registry, a project of the Federal Trade Commission more than a year in the making, was inaugurated at a White House ceremony led by President Bush. Here are a few clips from the CNN.com article: Read More
31 / MAY / 2003	Marketel Rapid Contact 6.200 and Virtual Display 3 released! Once again Marketel has listened to it's clients requests and has added many new features to it's flagship product. Read More.
01 / APR / 2003	New US federal telemarketing laws have taken effect. New US federal telemarketing laws have taken effect today. A lot has changed in the FTC Telemarketing Sales Rule and Marketel's Rapid Contact 6.102 software is 100% complaint. Read More
01 / NOV / 2002	MarkeTel and Call Compliance, Inc. Join forces! MarkeTel's vision of maximum productivity for call centers is further realized through seamless integration with Call Compliance, Inc.'s TELEBLOCK® system. For more information: TeleBlock® Integration Page
14 / JUN / 2002	MarkeTel Virtual Display System V2 Released! Network Data entry is now optional, and the open architecture allows for custom CRM integration! For more information: Virtual Display Product Page
15 / MAR / 2002	MarkeTel Virtual Display System Released! Once again, market demand has led MarkeTel Systems to respond to increasing requests for network integration with our patented keytone entry technology. MarkeTel Virtual Display System meets these demands by providing a convenient and simple system to exist along side current applications on the desktop. For more information: Virtual Display Product Page
01 / FEB / 2002	The federal government in the US is trying to get a national skiplist program going with the laws and penalties to back it up! National skiplist legislation would require all outbound call centre's to properly maintain a skiplist with updates provided to allow private individuals to register with a single organization to avoid unsolicited calls. Read More

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