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> You are here: Home / News / Monthly Newsletters / January, 2008

March, 2008

The MarkeTel Group

     When clients purchase from MarkeTel Systems, they don’t just become a client of MarkeTel they become a part of the MarkeTel family and a business partner. As part of this MarkeTel group, you can expect us to work with you for long-term success. We offer superior customer service and technical support as well different payment options. Consulting is available to help you ensure that your business success is optimized. MarkeTel measures our own success on that of our clients; your success is ours!

      Because of the success of MarkeTel and many of the clients who we have grown with, we are able to leverage the power of this success to negotiate special prices for products and services that work hand-in-hand with ours. All of the clients who have MarkeTel products, as well as new clients, can take advantage of our special negotiated prices for goods and services. Check with our Sales Consultants about your needs and MarkeTel Group specials that may benefit your business.

     MarkeTel clients can expect to receive a wide range of services and advice from our sales consultants who have experience in operating call centers. Our sales professionals can speak with confidence to best advise you on how MarkeTel’s products and services can help you with your business needs and improve your bottom line.

     In the past we have received requests for new features and we have heard our customers and followed through with customized solutions. We offer various levels of products and services to clients that require a predictive dialing solution. MarkeTel can satisfy the requirements of smaller phone rooms for which our MKII product with Caller ID Display Boxes and Rapid Contact software may be suitable, up to large call centers with our MarkeTel Pursuit - Advanced Telephony Server and Prospector software. Whether your set up is simple or complex, MarkeTel can offer you solutions to grow with your business. Flexibility, adaptability and room for growth are key features of our products.

     The MKII and MarkeTel Pursuit product offerings are examples of how MarkeTel brings these features to the market in a way that best compliments your preferred business infrastructure.

     Whether it’s the MKII or MarkeTel Pursuit that you’re looking for, we can offer you 3 options for your operator set-up:
  • NO COMPUTER REQUIRED: Enable operators to use a telephone (with patented keytone entry system) to log on and off the system and set a result for each call. Call record information is shown using the Caller ID Display Boxes.


  • COMPUTER SET-UP: With computers in front of your operators, we have an operator screen-pop software called Virtual Display Pro to allow operators to view all call record information, edit existing data, add notes, schedule timed callbacks, and better manage your data.


  • COMPUTER SET-UP WITH CALL SCRIPTING: Our call scripting software - SuperScript - gives you the ability to better control what your operators are saying to ensure quality call flow, a good level of consistency with a successful sales pitch and collect and store as much data as you need.

     Becoming a member of the MarkeTel Group not only gives you the benefits of using our products, but ties you into a family-like environment providing the comfort of expert advice, reliability, and support to help you succeed! .

     This family feel extends to businesses that may not yet be ready to purchase a system from MarkeTel; our sales consultants will work closely with you to determine what is right for your business. MarkeTel may even assist you in obtaining goods and services from our value added service vendors who provide a range of products that include call lists, phone systems, and savings on your long distance, to name a few.

     MarkeTel is happy to have Global Communications Networks Systems Inc. (GCNS) join us to present our March and April sales promotion (ends April 31, 2008).

      GCNS is offering FREE INSTALLS on long distance T1s AND $100 credit per T1, up to $500 per client* (offer expires April 31, 2008). All you have to do to get started is call MarkeTel and take advantage of the rewards made available to you through the MarkeTel Group!

     GCNS is a proven provider of phone systems and special rate long distance services to existing MarkeTel clients. As a part of the celebration of this successful relationship, and to help with spreading the news and excitement about the MarkeTel Group, GCNS is offering your business a great deal!

     We are very excited about being able to offer you this special, and first ever offered, promotion. There will be more specials from the MarkeTel Group, so let us know if there are other areas that we can help you with. With MarkeTel’s large client base, we certainly have more negotiation power to bring you savings.


Have A Service That Can Benefit MarkeTel Clients?
We are always open to new ways in which to benefit our clients with value added services by strengthening and broadening the MarkeTel Group. If you feel that you have a product or service that can work hand in hand with a MarkeTel system and benefit our clients, click here to e-mail us the details and we will contact you to discuss further.

* On the customer’s 3rd month of billing.
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