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A Message From The CEO      Happy New Year to you and family! I trust everyone enjoyed a well-deserved break by spending quality time with their friends and family during the holidays. I know I am thankful for the holidays to rejuvenate for the new year. I want to thank you for the trust you have demonstrated with the team here at MarkeTel and our products. The successes we have accomplished to-date are all due to you by honoring us with the opportunity to serve you.      MarkeTel Systems has been very busy in 2007 and now we are all ready to take on the year 2008. We have put a lot of effort and investment in R&D to increase our line of products and to add new services to better serve you. I am pleased to announce the release of the MarkeTel Pursuit - Advanced Telephony Server, for your telecom and predictive dialing needs, and our sister company Gillcomm Solutions for your call service needs.      The MarkeTel Pursuit is ideal for your expansion plan! The MarkeTel Pursuit is driven to accelerate your business, as it is designed to be simple to use, affordable, and with an increase of functionalities, all integrated into one system. The Pursuit is also designed to take place of our current product the MK II, but with the ability to scale in size, connect to analog, T1 and VoIP phone lines, and accommodate for future expandability as we will be adding more functionality. Some of the features in the Pursuit are listed below, for your quick reference: Call Compliance Change campaign(s) on-the-fly (without interruption to your business) Outbound call-blending (multiple simultaneous campaigns) Remote agents VoIP capability Call-back range (example: staff your agents according to different time zones) Flexible for your agents to set call-back times Update database information Scripting software (ensure quality and consistency in your call flow and survey results)      We are walking the talk as our office has transitioned to use the Pursuit for all of our outbound predictive dialing, as well as its experimental PBX features (coming soon). It’s definitely a busy and exciting time for us. We are now able to also offer call services, telephones, headsets, and PBXs, as well as our well-known predictive dialer. New Service now available!      Gillcomm Solutions is a highly professional solutions-based call center that takes advantage of the use of MarkeTel’s own predictive dialing equipment. An outsourcing team that can boast not only being users of a predictive dialing system (effectively make more calls in less time with fewer overheads), but a MarkeTel Pursuit Predictive Dialing System! Gillcomm Solutions was created based on 3 main objectives: To assist MarkeTel Systems in proving to the skeptics, the great increase in production when comparing predictive dialing with manual dialing, by taking on a limited campaign. This is an additional way of proving their statement of facts regarding efficiencies. The Gillcomm is also there for MarkeTel’s clients to take advantage of, if they are having difficulty meeting their own campaign deadlines, or are unable to take on another campaign due to time constraints, or are simply wanting to test out a market in not only a low-risk, but low-capital investment environment. The final objective is outsourcing. If your company does not require the need to perform outbound calling enough to make the purchase of a predictive dialing system feasible, then you can hire Gillcomm Solutions to help you set up a short campaign and have them call your numbers for you, getting the maximum results that you require!      Whether you are thinking about predictive dialing or hiring Gillcomm’s call services, contact MarkeTel at 1-800-289-8616 today! Please mention this newsletter for the special discounted price as our valued client.      The MarkeTel team and I are committed to working relentlessly to keep improving our technology and services to serve you well into the future. Please feel free to send to my attention any input, feedback or recommendations for improvement. If I can assist you with your start-up or business expansion, please do not hesitate to call me directly at 1-800-289-8616 ext. 525 or e-mail me at ngeecau@marketelsystems.com. I wish you great success in the new year! Thank you for your continued support to MarkeTel Systems and I look forward to hearing from you. Regards, Ngee Cau, CEO MarkeTel Systems << Previous Next >>

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