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February Special New Year, New Predictive Dialer!
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MarkeTel understands that, as a business person, you want to focus on doing what you love most. After all, you got into business to follow a passion, not fiddle with technology. That's why we want to help you find the perfect mix of predictive dialer and services for your needs. With MarkeTel Pursuit - Advanced Telephony Server, we customized a solution that will not only maximize your predictive dialer investment, but also realize your competitive advantage, increase agent morale, and accelerate your contact center productivity and ultimately, improve your company's bottom line. Our technology is made to be simple, effective and reliable! We provide a no risk purchase with 30 days satisfaction guarantee* and we will beat all competitors prices on a comparable system.
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In order to help you make the right decision for your Predictive Dialer Solution in time for Valentines, we will include our Technical Support absolutely free for one year with unlimited calls to our friendly and knowledgeable team members as well as free software updates for any MarkeTel Pursuit purchase received before February 28, 2010. When you deal with MarkeTel, you can expect a world-class experience. Please quote Web Special Coupon "WS1002" when you make your order.
For more information about the MarkeTel Pursuit and to take advantage of our current promotion contact us at 1-800-289-8616 or click here and complete our Web Info Request form!
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*The customer may return any equipment or packaged software sold by MarkeTel within 30 calendar days of receipt of the equipment for a full refund, less non refundable hardware cost, service and shipping fees for each equipment kit that is returned (that are part of the original order of equipment by the customer). Refunds do not apply to equipment rentals, service contracts, on-site installations services, training packages or custom software.
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The MarkeTel Pursuit is ideal for new start ups and business expansion. The MarkeTel Pursuit is driven to accelerate your business, as it is designed to be simple to use, affordable, and with an increase of functionalities, all integrated into one system. The Pursuit is also designed to take place of our current product the MKII, but with the ability to scale in size, connect to analog, T1 and VoIP phone lines, and accommodate for future expandability as we will be adding more functionality. Some of the features in the Pursuit are listed below, for your quick reference:
- Call Compliance
- Change campaign(s) on-the-fly (without interruption to your business)
- Outbound call-blending (multiple simultaneous campaigns)
- Remote agents
- Call recording for quality monitoring
- VoIP capability
- Call-back range (example: staff your agents according to different time zones)
- Flexible for your agents to set call-back times
- Update database information
- Scripting software (ensure quality and consistency in your call flow and survey results)
MarkeTel has top of the line support staffs and sales professionals to help you with your calling needs regardless of a new start up or business expansion, please call 1-800-289-8616 ext 100 or email sales@marketelsystems.com for more information.
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MarkeTel Systems was incorporated in March of 1993 to develop an outbound predictive dialer to respond to a market demand
for affordable systems for small to medium size call centers The Company has since evolved into a complete contact
center solution provider, including unified communication consisting of predictive dialers, IP-PBX, telephone systems,
dynamic scripting and real-time reporting software, etc. With overall customer satisfaction rating of 93% and an
affordable solution for even the smallest call center, it is not a surprise that MarkeTel continues to expand its
capabilities, grow its team members, and increase its business in the contact center industry even during this tough
economic time. Marketel's clients are from numerous industries such as mortgage, collections, home improvement, internet
marketing, lawn care, water, etc. Every size of business is a fit for Marketel, large or small. As a result of our
continuous growth, MarkeTel has been very busy screening and hiring exceptional individuals to accelerate our software
development, adding more value for clients.
MarkeTel believes that creating a superior product requires qualified professionals in every aspect of development and
support and, therefore MarkeTel recruits experts in every field. Whether it's the statisticians who create predictive
algorithms, the software engineers who design products, the sales consultants who help determine client solutions, or the
call agents who handle customer queries, only the very best are involved in the creation, sales and support of our
products. We are excited to have our new team members and would like to introduce one person each month to you through
a series of introductions. Please join us in welcoming our team members each month and celebrate the success together.
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Anthony Debassige -- Director of Technology
Anthony has been involved in the telecommunications industry for over 19 years holding various hats in R&D in the hi-tech sector in the Ottawa area. In addition to software development he has also been involved in quality assurance, process engineering, and operations team lead.
Before joining MarkeTel, he was a Senior Developer at Gridpoint Systems in Kanata, ON. At Gridpoint, he was involved in developing MPLS and PBB-TE service and network management solutions As part of a small team of 4 developers, he provided software development, quality improvement, and quality assurance with a focus on test automation.
Prior to Gridpoint, he was a consultant providing development services and worked for Nortel for 15 years. He was a software developer, operations team leader, and process engineer all with a focus on quality improvement. He was instrumental in various projects including network management, ATM/Frame Relay network edge switch development, etc. As an operations team leader, he was tasked with ensuring the weekly successful compile, load build, and 24/7 on-call pager support for a 2nd level support group. As a Quality Improvement and Process Engineer, he was a part of the Nortel Ottawa Lab Council representing the Public Carrier Networks Division. He introduced Root Cause Analysis and other similar initiatives and played a significant role in achieving ISO certification, and Trillium Process Maturity certification.
Anthony is an avid reader of science fiction and fantasy. He is also an intermediate level hockey coach and understands characteristics of effective teams. MarkeTel is excited to have such qualified individual to bring vision, thought leadership, product innovation and quality to MarkeTel’s current and future products.
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ATTENTION ALL CANADIAN TELEMARKETERS
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              EMBRACE DO NOT CALL LEGISLATION WITH CONFIDENCE               MAKE EVERY CALL COUNT not CO$T
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The Canadian National Do Not Call Legislation (DNCL) went into effect on September 30, 2008. Please ensure you are call compliant. MarkeTel has the technology to enable your business to be compliant with DNCL.
The Canada Radio-Television and Telecommunications Commission (CRTC) has the power to impose fines of up to $15,000 CAD per violation on a business is that not compliant with Do Not Call Legislation.
There is a grace period for telemarketers of 31 days so there is still time to get a MarkeTel Pursuit to ensure your business has the tools it needs to be 100% call compliant at an affordable cost. MarkeTel Systems has been working with businesses that are subject to the US Federal Trade Commission (FTC) National Do Not Call legislation since 2003. We understand that all of our clients have been free of fines due to benefits provided by our products.
For more information on the DNCL, please visit these sites:
If you would like to learn how to protect your business from being fined, please call our sales consultants at 1-800-289-8616
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Thinking About Buying a Used MarkeTel Predictive Dialer?
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There is no denying that our biggest competitor is our own used dialers. We are very proud of this fact and believe that this is a true testament of our equipment, which shows that it has stood the test of time and weathered the storm of the telemarketing sales rules and regulations.
We also understand that the MKII Predictive Dialer is the most sought after predictive dialer in the used dialer market, which is why we want to help new buyers and current clients stay well-informed and avoid purchasing any damaged, non-compliant, or stolen dialers.
If you are seriously considering buying a used MarkeTel predictive dialer, we strongly advise you to contact us first.
Please Note: Our Software cannot legitimately be re-sold.
Vendors claiming to sell or rent you a used dialer with working software are in violation of the End Users License Agreement.
Click here to read more.
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Your Success is our Success!
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MarkeTel is a customer centric organization, which is why we strive to ensure complete customer satisfaction. If our customers are not happy, then we're not happy. It's that simple!
Here is how MarkeTel demonstrates its customer centric culture:
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Rental option to try our system before you buy it
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24/7 access to tech support website
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No hidden fees - what you see is what you get
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E-mail support
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Access to Marketel Group specials and promotions
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Consulting services
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30-day money back guarantee (on eligible purchases)
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100% satisfaction guaranteed
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