IBM compatible computer equipment is the standard in today's computer equipment. Avoid mainframes and other computer standards, as they cannot be supported easily. Any IBM compatible computer equipment can be repaired and serviced by a low-cost local computer store.

CPU's - For reliability and compatibility purposes, only genuine Intel processors are recommended for predictive dialer applications.

It is best to locate a local computer store and obtain service information, regardless of what company you purchase the computer from. All computers require periodic system maintenance.

It is important that the company that sells the predictive dialer owns the intellectual property and design of the predictive dialing hardware for the following reasons:

	Warranty and repair are easily handled by the designer and manufacturer of the hardware, whereas VARS (value added resellers) have varying levels of competence and may be unable to adequately warrant or repair hardware they have not designed. Many predictive dialer companies use Dialogic hardware which they do not manufacture. With such companies it is necessary to thoroughly investigate their warranty/ repair track record.
	To be assured that the hardware was designed for predictive dialing. Some predictive dialers use hardware that was designed for modem, faxing, or other applications that have been modified to emulate predictive dialing activities.
	All future development improvements to your system focus on predictive dialing rather than other irrelevant applications.
	Longevity of the company that you are purchasing the equipment from. It is best to deal directly with the manufacturer for this reason.

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