Although many predictive dialers claim to be able to detect answering machines, this technology is at best only 80-90% accurate. This means that up to 20% of the time, either answering machines get through, and worse, live people are getting hung up on by being mistaken for an answering machine! Our system prevents this problem by transferring all connects to a live operator. For the 1 or 2 seconds that it takes for a live operator to decide it's a machine, it's well worth the 100% accuracy that technology cannot provide. Besides, after the 1 to 2 seconds, they'll be connected to the next call.

In order to detect answering machines, disconnected numbers, or any other similar pre-recorded message, a voice sampling must be taken by such systems. This means that all customers will experience this delay before being connected to a caller. This is undesirable for a number of reasons. Firstly, if you are doing long distance calling, add this time to all of your call lengths. And secondly, some of these customers will hang up because they will recognize that a predictive dialer is calling them. MarkeTel Predictive Dialers immediately connects calls to telemarketers so that it is completely transparent to your customers. They will never know that they have been called by a predictive dialer!